Having trouble with a Raptisoft product? Hopefully we can do something about that! Here are the most common questions people have about our games.

Web Arcade Games
Why do I need Internet Explorer?
When I click the play now button, nothing happens
The game tells me I need DirectX

Gold Games (General)
I downloaded the game, but the installer won't run
The game tells me I need DirectX
The game stopped, and a red window came up

Hamsterball Gold
When I play, the game area seems 'foggy'

Didn't see your question here? You can still send us a technical support e-mail, and we'll try to fix your problem!